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AML & KYC Policy

1. Introduction & Operator Info

casino-nikaspin.com (hereinafter “Website”) is committed to the highest standards of Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance. We implement strict measures to prevent financial crime, fraud, and the financing of terrorism.

The Website is operated by Fortuna Games N.V. (Reg. No. 162413; Address: Dr. H. Fergusonweg 1, Curacao), licensed by the Curaçao Gaming Control Board (License No. OGL/2024/112/0974). Payment processing is handled by Deltaprime Limited (Reg. No. HE 444864; Address: Angelou Terzaki, 110B, Flat/Office 1, Egkomi, 2402, Nicosia, Cyprus).

2. Regulatory Framework

Our AML program is designed to comply with international standards and relevant EU guidelines, including:

  • Directive 2015/849 (Prevention of the use of the financial system for money laundering).
  • Regulation 2015/847 (Information accompanying transfers of funds).

We define Money Laundering as the conversion, transfer, concealment, or acquisition of property known to be derived from criminal activity.

3. The 3-Step Verification Process (KYC)

To ensure the safety of all users, we employ a tiered verification system.

Step 1: Basic Verification

  • Requirement: Mandatory for all users before any withdrawal is permitted.
  • Data Required: Full Name, Date of Birth, Gender, Country of Residence, and Full Address.
  • Process: User completes the form in account settings.

Step 2: ID Verification

  • Trigger: Deposits or withdrawals exceeding €2,000.
  • Requirement:
    1. A photo of a valid Official ID (Passport, ID Card, Driving License).
    2. The ID must be photographed alongside a handwritten note containing a randomly generated 6-digit number provided by our system.
  • Checks: Electronic database cross-referencing. If automatic checks fail, a Proof of Address (utility bill issued within the last 3 months) will be requested.

Step 3: Source of Wealth (SOW)

  • Trigger: Deposits or withdrawals exceeding €5,000.
  • Requirement: Documentation proving the origin of funds (e.g., salary slip, sale of property, inheritance, investment dividends, business ownership).
  • Action: If the source cannot be verified, the account will be frozen pending investigation.

4. Risk Management Categories

We categorize users based on geographic location and payment behavior to apply appropriate due diligence:

  • Low Risk: Standard 3-step verification applies as described above.
  • Medium Risk: Stricter thresholds apply.
    • Step 2 Trigger: €1,000.
    • Step 3 Trigger: €2,500.
    • Note: Users exchanging Cryptocurrency are automatically treated as Medium Risk.
  • High Risk: Users from high-risk jurisdictions are banned from using our services.

5. Transaction Monitoring & Rules

  • Closed Loop Policy: Withdrawals must be processed to the same payment method used for the deposit.
  • Monitoring: We utilize AI-driven systems overseen by an AML Compliance Officer (AMLCO) to detect unusual behavior, such as:
    • Large deposits with no gameplay.
    • Frequent changes in IP or devices.
    • Use of multiple bank accounts.
  • Reporting: Suspicious transactions are analyzed by our AML team and reported to the relevant Financial Intelligence Unit (FIU) if necessary.

6. Data Retention & Security

  • Record Keeping: All identification data and transaction records are stored for a minimum of 10 years after the end of the business relationship.
  • Security: Data is encrypted and stored in compliance with data protection directives (GDPR standards). We do not sell user data.

7. Contact Us

For questions regarding our AML/KYC procedures or to submit a complaint about a verification check, please contact our compliance team:

Email: [email protected]