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Terms and Conditions

1. Introduction & Licensing

1.1. By accessing casino-nikaspin.com (the “Website”), you agree to be bound by these Terms and Conditions, Privacy Policy, and Betting Rules. If you do not agree, please discontinue use immediately. 1.2. The Website is operated by Fortuna Games N.V. (Curacao reg. 162413, address: Dr. H. Fergusonweg 1, Curacao), licensed by the Curaçao Gaming Control Board (License No. OGL/2024/112/0974 issued 24/Jun/2025). Payment processing is handled by its subsidiary, Deltaprime Limited (Cyprus reg. HE 444864). 1.3. We reserve the right to amend these Terms at any time. Continued use of the Website constitutes acceptance of the updated Terms. 1.4. Contact Support: [email protected].

2. Account Registration & Verification

2.1. Eligibility: You must be at least 18 years old and reside in a jurisdiction where online gambling is legal. Residents of restricted countries (including but not limited to USA, UK, France, Netherlands, Ukraine, Curacao, Iran, North Korea) are prohibited from registering. 2.2. One Account Policy: Only one account is allowed per person, household, IP address, or device. Duplicate accounts will be closed, and winnings forfeited. 2.3. Accuracy: You must provide real and accurate personal data. We reserve the right to verify your identity (KYC) at any time by requesting ID, proof of address, or payment method ownership. 2.4. Inactivity: Accounts inactive for 180 days may be charged a monthly fee of €5 until the balance is zero or the account is reactivated.

3. Deposits & Withdrawals

3.1. Deposits: Funds must be deposited from an account/card registered in your own name. Third-party deposits are strictly prohibited and will be confiscated. 3.2. Wagering Requirement: To prevent money laundering, all deposits must be wagered at least 3 times (3x) before a withdrawal can be requested. 3.3. Withdrawals:

  • KYC documents must be approved before the first withdrawal.
  • Standard processing time is up to 3 banking days.
  • Minimum withdrawal: €20 (or equivalent).
  • Maximum withdrawal per transaction: €500 (may vary by VIP status).
  • Maximum monthly payout: €20,000. Progressive jackpots are paid in full.

3.4. Refunds: Refunds are generally not provided once funds are used in gameplay. In case of technical errors, claims must be made within 72 hours.

4. Bonuses & Promotions

4.1. General Rules: All bonuses are subject to wagering requirements before withdrawal. If not specified, the standard requirement is 30x for Casino and 15x for Sportsbook. 4.2. Contribution: Slots typically contribute 100% towards wagering; Table games contribute 10% or less. 4.3. Expiration: Bonus funds usually expire after 30 days if requirements are not met. 4.4. Abuse: Any attempt to abuse bonuses (e.g., delaying rounds, collusion) will result in the voiding of winnings and account closure.

5. Sports Betting Rules

5.1. Settlement: Bets are settled based on the official result at the end of regular time (unless stated otherwise, e.g., “including overtime”). 5.2. Cancellations: We reserve the right to void bets in cases of palpable errors (wrong odds), technical faults, or evidence of match-fixing. 5.3. Abandoned Events: Events not resumed within 48 hours are generally declared void, and stakes returned (exceptions apply for Tennis and Baseball).

6. Lucky Box Feature

6.1. Mechanics: “Lucky Box” allows players to win random prizes (Coins, Free Spins, Bonus Money) using real balance or internal coins. 6.2. Prizes: Prizes are credited automatically. Bonuses from Lucky Boxes typically require 50x wagering. 6.3. Disclaimer: Outcomes are random. Participation does not guarantee a win.

7. Prohibited Activities

7.1. Fraud, collusion, money laundering, and the use of software-assisted methods (bots) are strictly prohibited. 7.2. Arbitrage betting and value betting are not allowed. 7.3. Violation of these rules will lead to account termination and forfeiture of funds.

8. Liability & Complaints

8.1. Liability: We are not liable for technical downtimes, server disruptions, or data loss beyond our reasonable control. In the event of a system malfunction, all affected wagers are void. 8.2. Intellectual Property: All content on casino-nikaspin.com is owned by us. Unauthorized use is prohibited. 8.3. Complaints: Disputes should be sent to [email protected]. If unresolved, you may contact our ADR provider at [email protected]. Complaints must be submitted within 6 months of the incident.

9. Governing Law

These Terms are governed by the laws of Curaçao. Disputes shall be settled in the courts of Curaçao.

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